Aviso legal
LEGAL NOTICE
- General Information
In compliance with applicable Spanish and European regulations on information society services and e-commerce, users of this website are informed of the following business details:
Website owner: Hero Vibes
Trading name: Hero Vibes
Contact email: galaxywavecontact@gmail.com
This website is operated for the purpose of selling physical products online, mainly decorative shadow lamps and superhero-inspired room accessories, as well as providing information about the products, promotions, shipping, returns, refunds and customer support.
- Website Use
Accessing and using this website gives you the status of user and implies acceptance of this Legal Notice, as well as the other policies published on the website, including the Privacy Policy, Cookie Policy, Shipping Policy, Return & Refund Policy and, where applicable, the Terms of Purchase.
Users agree to use this website lawfully, responsibly and in good faith. Users must not use the website in any way that may damage, disable, overload or impair the website, its services, the brand image or the rights of third parties.
The use of this website for fraudulent, unlawful, abusive or harmful purposes is strictly prohibited.
- Commercial Activity
Hero Vibes sells physical products online. At this time, shipping is available only to the United States, Canada, the United Kingdom and Australia.
All product descriptions, prices, shipping times and conditions are provided on the website and may be updated at any time.
Placing an order through this website implies acceptance of the applicable purchase conditions, including the product price, shipping costs, delivery estimates, return conditions and any other information shown before completing the purchase.
- Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate and up to date.
However, minor differences may exist between the product images shown on the website and the actual product received, especially due to screen settings, lighting, product updates, wall colour, installation position or manufacturing variations.
Hero Vibes reserves the right to modify, update or discontinue products, prices, offers or website content at any time, without prior notice, while respecting orders that have already been confirmed.
- Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, designs, videos, product descriptions, brand elements and website layout, is owned by Hero Vibes or used with the appropriate authorization, unless otherwise stated.
Users may not copy, reproduce, distribute, modify, publicly display, sell or exploit any website content without prior written permission.
Any unauthorized use of the website content may violate intellectual property rights and applicable laws.
- Third-Party Content and Trademarks
Hero Vibes is an independent brand and is not affiliated with, endorsed by, sponsored by or officially connected to any artist, entertainment company, franchise, character, brand or trademark holder unless expressly stated.
Any references to superheroes, characters, fandoms, entertainment franchises or pop culture are used only for descriptive, inspirational or user-generated content purposes where applicable.
Customers are responsible for ensuring that any photos, videos, artwork, reviews or other content they submit through the website do not infringe third-party rights.
- Product Use and Installation
Some products may require wall mounting, charging or installation using the accessories and instructions provided with the product.
Users are solely responsible for installing and using the product correctly and on a suitable, clean and stable surface.
Users must not modify, misuse, damage or use the product in a way that may create a safety risk. Hero Vibes is not responsible for damage caused by incorrect installation, unsuitable surfaces or misuse of the product by customers.
Before returning a product, customers should remove it carefully from the wall and include all accessories supplied with the original order where possible.
- Liability
Hero Vibes is not responsible for damages resulting from misuse of the website, incorrect product installation, failure to follow product instructions, technical issues outside our control, temporary website unavailability or third-party service interruptions.
We do our best to keep the website secure and functioning correctly, but we cannot guarantee the absence of viruses, errors, interruptions or other harmful components.
Users are responsible for using appropriate tools and security measures when browsing online.
Nothing in this Legal Notice limits or excludes any consumer rights that may apply under mandatory consumer protection laws.
- External Links
This website may contain links to third-party websites, platforms, payment providers, social media pages or services.
Hero Vibes is not responsible for the content, policies, security, availability or practices of third-party websites or services.
Accessing third-party links is done at the user’s own risk.
- Payments and Security
Payments are processed through secure third-party payment providers available on Shopify.
Hero Vibes does not store full credit card details or sensitive payment information. Payment processing is subject to the terms and privacy policies of the relevant payment providers.
- Applicable Law and Jurisdiction
This website is operated from Spain.
This Legal Notice shall be governed by Spanish law, unless mandatory consumer protection laws in the customer’s country provide otherwise.
In the event of a dispute, the parties shall submit to the courts and tribunals legally applicable under consumer protection regulations.
- Contact
For any questions regarding this Legal Notice or the website, you can contact us at: